1. Overview

At ClicknCure, we strive to ensure a smooth and satisfactory shopping experience. However, due to the sensitive nature of pharmaceutical products, our refund policy is governed by health and safety regulations, along with operational constraints.

2. Non-Refundable Items

Due to government and health regulations, we do not offer refunds on the following:

• Opened, damaged, or used medicines

• Prescription-based medicines once dispatched

• Cold-chain or temperature-sensitive products

• Products returned without original packaging/seal

3. Refund Eligibility

Refunds may be applicable under the following conditions:

• You received a wrong product

• You received a damaged or expired product

• The product is out of stock after payment and cannot be shipped

• The order was cancelled by ClicknCure before dispatch

4. Refund Request Process

To request a refund:

1. Email us at info@clickncure.in or call +91 9876543210 within 48 hours of receiving the order.

2. Provide the order ID, reason for refund, and photos (if applicable).

3. Our support team will validate your claim and confirm eligibility.

5. Refund Timeline

• If approved, the refund will be processed to your original payment method.

• Refunds are typically completed within 7–10 business days, depending on your bank/payment gateway.

6. Partial Refunds

In special cases, partial refunds may be issued at our discretion if:

• Some items in the order are unavailable

• You choose to retain part of the shipment after reporting an issue

7. Contact Support

For refund-related concerns, contact:
📧 Email: info@clickncure.in
📞 Phone: +91 9876543210
🌐 Website: https://clickncure.in